Frequently Asked Questions

PhysiPhone is a digital rehabilitation platform that provides structured, condition-based programs generated by a clinical decision system. It uses computer vision to assess movement and create personalized care pathways, overseen by registered physiotherapists for safety.

Simply point your phone camera at the affected area and perform guided movements. Our clinical logic analyzes your range of motion and movement patterns to select the most appropriate rehabilitation program for your profile.

No! All you need is a smartphone with a camera. PhysiPhone works on both iOS and Android devices without any additional equipment.

PhysiPhone provides system-generated care pathways that are clinically validated. While you don't have direct 1-on-1 sessions, all program logic is overseen by licensed physiotherapists to ensure the exercises are safe and effective for your condition.

PhysiPhone is designed to complement professional care, not replace it. For serious injuries or conditions requiring hands-on treatment, we recommend consulting a physiotherapist in person. PhysiPhone is ideal for minor injuries, prevention, and ongoing recovery support.

We offer Individual, Family (up to 5 profiles), and Corporate plans. Visit our pricing page to see current rates and choose the plan that works best for you.

Yes! You can cancel your subscription at any time with no cancellation fees. Your access continues until the end of your billing period.

The Family plan supports up to 5 individual profiles, including specialized programs for kids (ages 6-17) and pregnancy care. Each family member gets personalized assessments and treatment plans.

PhysiPhone helps with common MSK conditions including back pain, neck pain, shoulder injuries, knee pain, tennis elbow, plantar fasciitis, and more. We also offer specialized programs for pregnancy care and desk posture.

Yes! Our AI Fitness Coach feature includes personalized meal plans with macros, recipes, and dietary recommendations tailored to your fitness goals.

Absolutely! We have trimester-specific exercise programs designed by prenatal specialists, plus an AI symptom checker for common pregnancy concerns and postpartum recovery programs.

Take a photo of your workspace, and our AI analyzes your ergonomic setup. You'll receive a detailed report with specific recommendations for chair height, monitor position, keyboard placement, and more.

Yes! PhysiPhone tracks all your assessments, exercises, and progress metrics. You can view before/after comparisons, ROM improvements, pain reduction graphs, and download reports to share with your healthcare provider.

PhysiPhone works on iOS 13+ and Android 8+ devices. For best results, use a device with a good camera (most phones from the last 5 years work great).

An internet connection is required for AI assessments and accessing new content. However, you can download exercise videos for offline viewing.

Yes! We use bank-level encryption and apply HIPAA-aligned security safeguards as a best-practice standard. Your health data is stored securely and never shared with third parties without your explicit consent.

Yes! Your account syncs across all your devices. Log in on your phone, tablet, or computer to access your programs anywhere.

Click 'Get Started' on our homepage, choose your plan, and create your account with your email. You can start using PhysiPhone immediately after subscribing.

Yes! You can upgrade or downgrade your plan anytime from your account settings. Changes take effect at the start of your next billing cycle.

From your dashboard, click 'Add Family Member' and create a profile. Each family member gets their own personalized experience and progress tracking.

Click 'Forgot Password' on the login page. We'll send you a reset link via email. If you don't receive it, check your spam folder or contact support.